Shipping Information

Last updated: June 2026

Processing Time

All orders are processed within 1–2 business days after payment confirmation. Orders placed on weekends or public holidays will be processed on the next business day.

Shipping Methods & Estimated Delivery Times

International Shipping

We currently ship to select international destinations. International orders may be subject to customs duties and taxes, which are the responsibility of the recipient. Delivery times vary by location and typically take 10–21 business days.

Order Tracking

Once your order has shipped, you will receive a confirmation email with a tracking number. You can use this number to track your package on the carrier's website.

Lost or Delayed Packages

If your package appears to be lost or significantly delayed, please contact us at support@mystore.com and we will work with the carrier to resolve the issue as quickly as possible.